Dear Valued Customer,
Please be aware of our logistics arrangements during the 2026 Chinese New Year holiday.
1. Orders Shipped from Our China Warehouse: Our international logistics partners in China will be closed for the Chinese New Year holiday from February 10th to February 24th, 2026.
Ordering: You can place your orders as usual during this period.
Order Processing: Order processing will continue as normal.
Shipping Schedule: All goods will be shipped in sequence once logistics services resume. To minimize the possibility of flight and transportation delays, we recommend that you place your orders as early as possible if necessary.
2. Orders Shipped from Our European Warehouse:
Our European warehouse operations will not be affected by the Chinese New Year holiday. All orders will be processed and shipped as usual without interruption.
Customer Service Support:
Our customer service team will still be available during the holiday. However, please note that responses may be delayed or intermittent.
We sincerely appreciate your understanding and continued support. If you have any questions, please feel free to contact our customer service team.
Happy New Year and all the best!
Sincerely, The ZugeVape Team
